APIKEY field is already registered

If you are trying to register a new account but the system gives you this error:

the "APIKEY" field is already registered.

it means that you are trying to register an account probably from a not properly clean PrestaShop.

We don’t recommend you to do this because it is not good practice, but to solve the problem you can do this:

  • you have to delete the APIKEY from the PrestaShop configuration table, the record corresponding to GLOTIO_API_KEY.
  • You can do it with PHPMyAdmin, which is the most common tool.









If this doesn’t work either, please contact us.

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I have not received the validation link/ I want to change the email address of my account.