TECHNICAL SUPPORT

How can we help you?

We have compiled a comprehensive guide to help you solve the most common technical problems more quickly and independently.

Guide to frequent errors
Open ticket incident

CONNECTION
Store connection error

TRANSLATION
Texts not translated on the website

PAYMENTS
Control my spending in Glotio

LOGIN AND REGISTRATION
I can't log into Glotio
GETTING STARTED

Glotio quick guide

PERFECT YOUR TRANSLATIONS

Advanced settings

UPDATE LANGUAGES

Your store in different languages

HOW IT WORKS

Translate in minutes.

01.

Connect glotio
with your ecommerce
Add Glotio to your eCommerce platform to connect.
First Steps Guide

02.

Detect and translate
the content
The system will analyse your online store for all content so that you can then choose the languages into which you want to translate your eCommerce platform
What Glotio translates

03.

Supervise and edit
translations
Review all translations done by Glotio. Advanced search, editing and dictionary rule creation tools are all at your fingertips to make the necessary adjustments.
Advanced tools

04.

Your online store
already translated
Your online store will be displayed in the subdomains or language subdirectories, so you only have to work with the content in the original language of your eCommerce platform.
See more benefits

Contact technical support.

In case of any questions or incidents related to Glotio’s technical service, you will be able to enjoy personalised attention through this support ticket system. This system allows us to assign the incident to the most suitable technician on a case-by-case basis.

Open a ticket







    DEMO

    Request a demonstration

    If you want to see how Glotio works before using it, our expert advisors will be happy to show you the tool’s potential.

    Request a demonstration