Information in compliance with personal data protection regulations

In Europe and in Spain there are data protection rules designed to protect your personal information which are compulsory for our entity.
Therefore, it is very important for us that you understand exactly what we are going to do with the personal data we ask you for.
Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please do not hesitate to ask us if you have any questions after reading this information.

Thank you very much for your cooperation.

Who are we?

  • Our name: SELLBOOST SOLUTIONS, S.L.
  • Our CIF / NIF: B76348689
  • Our main activity: Programming, consulting and other IT-related activities.
  • Our address: C/ MAYOR DE TRIANA, Nº120, 6ºIZQ., C.P. 35002, LAS PALMAS DE GRAN CANARIA (Las Palmas)
  • Our contact telephone number: 928.25.86.33
  • Our contact email address: m.santiago@ecommium.com
  • Our website: www.glotio.com

For your confidence and security, we inform you that we are an entity registered in the following Trade Register / Public Registry of Las Palmas de Gran Canaria, Volume 2219, page 169, in 1st registration and with paper sheet GC-55699

We are at your disposal, do not hesitate to contact us.

What are we going to use your data for?

In general, your personal data will be used to be able to relate to you and to provide you with our services, including also electronic commerce, also known as e-commerce, consisting of the purchase and sale of products or services through electronic means.
They can also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary for us to be able to relate to you and provide you with our services, including e-commerce. In this regard, we will provide you with a number of boxes that will allow you to decide clearly and easily on the use of your personal information.
All the information that we require will be used to contribute to the correct development of the relationship of purchase and sale of products that unite us with you. Data such as addresses or telephone numbers, which in principle appear to be unrelated to e-commerce activity, will only be used to ensure that you can enjoy the products purchased through this website.
The information you provide to us must be truthful so that e-commerce services can be provided consistently and effectively. It would also be interesting if you could update the information you provide at all times to avoid future errors or confusion that could break the correct provision of services.

¿Who will know the information we ask for?

In general, only duly authorized personnel of our entity will be able to have knowledge of the information we ask for.
Similarly, those entities that need to have access to your personal information in order for us to provide you with our services may be aware of it. For example, our bank will know your details if payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will have knowledge of your information. To give you an example, the Tax Law obliges you to provide the Tax Office with certain information on economic operations that exceed a certain amount.
In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that will allow you to decide on this matter.

How are we going to protect your data?

We will protect your data with effective security measures depending on the risks involved in the use of your information, being aware at all times that the activity of electronic commerce can cause great harm to you as a consumer because of the economic losses that would result from the use of your information by unauthorized persons.
To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data are safe at all times.

Notwithstanding the above, it must keep its access codes as confidential as possible, taking all necessary measures to ensure that they are not used by unauthorised third parties.

Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of data protection.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask your permission beforehand and will apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will retain your data during our relationship and for as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to dispose of them in a safe and environmentally friendly manner.

What are your data protection rights?

You can contact us at any time to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship is over, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To apply for any of these rights, you must make a written request to our address, along with a photocopy of your ID card, so that we can identify you.
In our offices we have specific forms to apply for these rights and we offer you our help in filling them out.
To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.
Thus, for example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive advertising, you can let us know through the form of opposition to treatment available at the offices of our entity.

If you feel that your rights have been disregarded, where can you make a complaint?

In case you understand that your rights have been disregarded by our entity, you can make a claim at the Spanish Data Protection Agency, through any of the following means:

  • Web site: www.agpd.es
  • Mailing address:
    Agencia Española de Protección de Datos
    C/ Jorge Juan, 6
    28001-Madrid
  • Telephone:
    Tel. 901 100 099
    Tel. 912 663 517

Formulating a claim at the Spanish Data Protection Agency does not involve any cost and the assistance of a lawyer or solicitor is not necessary.

Will we be profiling you?

Our policy is not to profile the users of our services. However, there may be situations where, for service, commercial or other purposes, we need to profile information about you. An example might be using your purchase or service history to provide you with products or services tailored to your tastes or needs.
In such a case, we will implement effective security measures to protect your information at all times from unauthorized persons who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for any other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission beforehand through clear options that will allow you to decide on this.