1.- Ownership

This site is owned and operated by Sellboost Solutions S.L., with address at C / Triana, no. 120, 6th floor, left office, Las Palmas de Gran Canaria, CP 35002, Spain.

NIF: B76348689
Email: legal@glotio.com.

Sellboost Solutions S.L. (hereafter Glotio) is registered in the Public Registry of Commerce of Las Palmas de Gran Canaria, Volume 2219, page 169, in 1st registration and with paper sheet GC-55699.

2.- Acceptance

This online service allows, through its API or Application Programming Interface, automated translations of e-commerce or websites (hereinafter the Service). It is subject to the following terms and conditions: these Terms of Sale and Use, our Privacy Policy and Cookie Policy.

When you use the Service, you accept our terms and conditions and with this you agree not to use it for illegal purposes.

On the other hand, we inform you that for legal reasons we archive the electronic documents in which purchases are formalized. You can access these documents at any time by requesting it at: legal@glotio.com.

3.- Description of the Service

3.1.- Description

Glotio is a software module that can be installed in any compatible e-commerce, for example a Prestashop, in order to enable the automated translation of the texts that the online store includes.

Glotio allows the purchasing of the Service and the installation of the module and its corresponding API or Application Programming Interface (hereinafter API) in the user’s online store.

If the user wishes to do so later, he may contract other services provided by Sellboost Solutions S.L. In any case, those services would be contracted and paid independently.

The language in which the contract between Glotio and the buyer will be perfected will be Spanish, English or German.

3.2.- Provision

The process of contracting the Service will be as follows:

The price will change depending on the number of characters.

You must then complete the billing form with your name, address, email, identification number and telephone.

Once that form is completed, you must make the payment by entering your credit or debit card details. The acceptance of the Terms of Use and Sale will also be presented at this stage.

The contract formalization document can always be requested at: legal@glotio.com

Once the contract is done, it will be confirmed by sending an email, within a maximum period of 24 hours, to the address that you have indicated. The email will include information about the product or service purchased, its amount, applicable taxes, the payment method and the applicable terms and conditions.

3.3.- Use

The users agree to use the Service in accordance with current legislation and the terms and conditions of the platform.

3.4.- Confidentiality

If you acquire the Service, Glotio will have access to data and texts from the e-commerce, such as the catalogue or the technical configuration, among others. Glotio will only use this information with the objective to translate the texts to the desired language.

The information analyzed by Glotio for the automated translation will never include personal data from the clients or users of the e-commerce.

4.- External links

From the Service you may be sent to other websites through links.

However, Glotio does not control those sites or their content, which are in fact subject to their own terms and conditions. Therefore, Glotio is not responsible for the quality, veracity or accuracy of those sites.

5.- Age

Regarding the use of the Service, you declare that you are of legal age and that you have the legal capacity to be bound by this agreement, and use it in accordance with its terms and conditions, which you fully understand and recognize.

If you purchase the Service on behalf of a company, you acknowledge having authorization and adequate representation on behalf of the organization.

You declare that all the information provided by you to access the Service, before and during its use, is true, complete and accurate.

6.- Intellectual and industrial property

The content and information of the Service (among other data, text, sound, video, image or computer code), as well as the infrastructure used to provide such content and information, is owned by Glotio or has the corresponding authorizations for its use.

In addition, the modification, reproduction, duplication, copy, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service are prohibited.

The user of the Service grants Glotio a worldwide, non-exclusive, transferable and sublicensable license, until the end of the provision of the Service, on the texts and data that are part of the e-commerce, in order to analyze them for the translation, to improve future translations and the offer of services related to increasing online sales.

The new text generated by Glotio from the translation of the content of the e-commerce, will be owned by the user. In any case, the user grants Glotio a license for free, non-exclusive, indefinite, transferable and sublicenseable use on the new generated text, for its reproduction, communication, distribution and transformation for its reuse or improvement of the Service.

For any other use of the content of the Service you need our prior written consent.

7.- User Content

7.1.- Content

You can contribute to the Service by sending us messages to our email address or through the contact form (hereafter “Content”).

We may use your Content in different ways, such as: displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting or distributing it.

Therefore, by sending us Content you grant Glotio a worldwide, non-exclusive, free license, until the content is withdrawn, transferable and sublicenseable on that Content.

That means that the content is still yours but Glotio, thanks to that license of use, can: a) use, reproduce, modify, adapt, translate, distribute and publish the Content, create derivative works from it, display it and show it around the world, by any known means and for any legitimate purpose; and b) use the name you send in relation to that Content.

However, Glotio reserves the right to not publish those contents or information that are false or contrary to the rights of third parties

7.2.- Prohibited activities

In addition to what is indicated, you agree not to perform any of the following acts when using the Service:

a) Access, monitor or copy content or information from this website through the use of robots, trackers, data scrapers or any other automated means that allow access, tracking, indexing, retrieving or otherwise using the website or its content for any purpose without the explicit written permission of Glotio;

b) Insert, reflect or otherwise incorporate a part of this website into another without our prior written authorization;

c) Try to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software program that Glotio uses in relation to the website, for example its API;

d) Use the website to infringe third party rights, which includes breach of trust and infringement of copyright, trademarks, patents, trade secrets, moral rights, privacy rights or any other intellectual property or property rights ;

e) Attempt to obtain unauthorized access to the website, computer systems or networks connected to the website through hacking, password extraction or any other means. As well as the transmission of computer viruses, worms, defects, Trojans or other elements of a destructive nature;

f) Use any device, software or routine that interferes with the correct operation and security measures of the website.

8.- Price and taxes

The prices of the Service are indicated in euros (€), the Value Added Tax (VAT) in force at the time of purchase is recorded on the price.

In any case, the operation could be exempt or not subject to VAT depending on your country or region of residence or the condition in which you act. Therefore, in some cases the final price of the order may be altered with respect to the one shown.

Contracts made by subjects exempt from VAT payment will be indicated by sending their NIF / VAT number by email to legal@glotio.com, not recording purchases with said tax.

9.- Payment methods and translation updates

9.1.- Payment methods

To acquire the Service, and regardless of the specific promotions that Glotio can make according to the corresponding particular conditions, the user accepts that it is essential to pay the price in full, in advance and in single payment, always according to the number of languages ​​selected to translate initially.

The payment of the Service can be done:

By credit or debit card from VISA or MasterCard, and through the gateway from Stripe, charging the amount at the time of purchase.

In this sense, Glotio informs the holders of credit and debit cards that it is responsible for transactions in the online store. They are made on a secure page, using SSL technology to ensure security in data transmission.

The payment for the hiring of the Service will normally be in euros, but it may be in other currencies, which will generate small modifications in the final amount due to the currency exchange.

9.2.- Translation updates

Once the single payment for the first translation has been made, the user’s credit or debit card number will be stored in Stripe. The purpose is to be able to manage the recurring payment of the updates that the translated texts may require, always according to the established credit limits.

When the Service has done the first translation, either in one or several languages, Glotio every night will check if there are new texts to translate in the online store. In that case, Glotio will update the texts and charge for them according to the established credit limits.

The payment of the updated translations will be managed based on two limits, and will usually be made at the end of the month: one credit limit is managed by the user and another limit by Glotio.

The user’s limit allows him to indicate the maximum amount in euros that he is willing to pay each month to update the texts translated. By default that limit will be 50 €, but the user can increase or decrease it, as well as customize it or even to indicate that there is no limit. In any case, for a charge there must be at least 3 € of consumption and Glotio reserves the possibility of varying this minimum amount.

If the user is close to exceeding their credit limit during the month, Glotio will alert the user to change it. If the user exceeds the credit limit, Glotio will notify him to update it to a higher amount. If the user does not update his credit limit, Glotio will not translate any text until the user modifies his limit to an amount that covers all the texts requiring an updated translation.

The credit limit of Glotio will normally be 50 €, although it can be modified by Glotio according to the user’s particularities, such as the monthly volume of characters to be translated, informing him about it. Whenever the user reaches the Glotio credit limit, and regardless of the time of the month, it will be billed automatically.

As an example: if your credit limit is 50 € but your last update has been budgeted at 35 €, and you already had another € 20 accumulated, Glotio will charge 55 €, creating the corresponding invoice and sending you an email about the amount charged. At that time your credit account will return to the beginning, having a 50 € credit again.

*This limit is different from your monthly account limit and is charged on different dates depending on when you reach it.

In this way, the payment will be made:

– At the end of the month if the required minimum payment has been reached. Otherwise, it will remain accumulated.

– Every time there is an update regarding the translation of the texts and the credit of Glotio is exceeded.
If at the end of each month the initially translated texts have not undergone any changes, the user must not pay any amount.

Notwithstanding the foregoing, the possibility of updating the translated texts will not be available if the user has made the initial translation due to a Glotio promotion. In that case, the user must provide a payment method for the management of the recurring charges, according to what has been established above and taking into account that it is not possible to make a payment inferior to 0,50 €.

10.- Validity of the offers

The Service offered by Glotio, and the prices thereof, will be available for purchasing while they are in the catalog displayed through this website.

In any case, Glotio reserves the right to make the modifications it deems appropriate in the Service, being able to update the Service according to the market.

Likewise, Glotio reserves the right to change prices without prior notice.

We inform you that despite the updates that are made to the prices of the Service, they may contain errors. We will promptly correct all errors that appear, but these errors will not bind the Service.

11.- Exclusion of guarantees and liability

Except in the cases expressly described in these terms and conditions and to the extent permitted by law, Glotio is not responsible for damages of any nature that may be due to lack of accuracy, completeness or timeliness, including errors and omissions, of the information contained in the Service. Similarly, neither of any duty or commitment to verify or monitor its contents and information.

Likewise, Glotio does not guarantee the availability and absolute continuity of the operation of the Service. In any case, Glotio will endeavor to warn in advance of any interruptions that may occur in the operation of the Service whenever possible.

Glotio excludes, to the fullest extent permitted by law, any liability for damages of any kind that may be due to the lack of availability or continuity of the operation of the Service.

Likewise, Glotio excludes any responsibility for damages of any kind that may be due to the use of the Service. And its contents by users, or that may be due to the lack of veracity, validity or authenticity of the information that users provide about their online stores. In particular, Glotio excludes any liability for damages and losses of any nature that may arise from the extraction and analysis of information and data from the user’s online store.

Glotio will always ensure that the verification of the existence of new texts to be translated is carried out in a time slot that generates the least possible damage to the user and his online store.

12.- Withdrawal, cancellations and refunds

Given the type of Service provided by Glotio, the right of withdrawal will not be applicable according to the article 103, section m) of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.

In that sense, the Service must be paid in full, in advance and will not include any kind of partial or total refunds.

The Service acquired may not be assigned or transferred to other users thereof.

In any case, the user may unsubscribe at any time. In case of doubt, contact us at: legal@glotio.com

13.- Modifications and nullity

We may update the terms and conditions of the Service in the future, as well as features and functions of the Service itself.

We will inform you about changes in terms and conditions by placing a notice in a prominent place on our website and / or by email.

If any clause included in these terms and conditions is declared, totally or partially, null or ineffective, it will only affect said provision or the part of it that is null or ineffective. The terms and conditions will remain in everything else, having such provision, or the part of it that is affected, not put.

14.- Security

As indicated above, the entire contracting procedure, as well as the transmission of your personal data and payment systems, is carried out on a secure page and in an encrypted form through the SSL protocol.

We guarantee the security of the Service in accordance with the present technological knowledge. However, it cannot guarantee the total future security of the Service. In any case, we are committed to correcting and implementing the appropriate corrective measures to correct a possible security breach as soon as possible.

You agree to notify Glotio, immediately and via email
legal@glotio.com, of any situation that could lead to the impersonation of a user’s identity.

15.- Claims and actions derived from the contract

As far as possible, this Service is governed by Spanish law.

In order to simplify the resolution of claims through civil law and reduce costs, we do not exclude the possibility of submitting to a Fair Arbitration of the Court of Arbitration of the Chambers of Commerce and Industry.

In this sense, and according to the applicable regulations, Glotio informs of the existence of a European online dispute resolution platform that facilitates the extrajudicial resolution of said litigation for contracts concluded equally online between consumers and Internet service providers. This platform can be accessed through the following web page: http://ec.europa.eu/odr.

If the contracting of the Service is carried out by a company, in case of dispute the parties submit to the courts of Las Palmas de Gran Canaria and Spanish law.

16.- Credits

The user authorizes Glotio to cite and use his commercial name and logo, in an appropriate manner, as a commercial reference. In particular during events, on commercial documents or the website, in any format.

17.- Language of the terms and conditions

The terms and conditions of the Service are presented in several languages ​​(Spanish, English, German and Italian). In case of contradiction between one and the other, the Spanish version will prevail.

18.- Contact

If you have questions about these terms and conditions, contact us at:

E-mail: legal@glotio.com
Postal address: C / Triana, no. 120, 6th floor, Left, Office, Las Palmas de Gran Canaria, CP 35002, Spain.